For many decades
Customer satisfaction is our primary goal

 

For us, the key to successful business is customer satisfaction and effective customer management. We achieve this by the following principles

• listening to our customers requirements
• offering innovative ideas and pragmatic solutions
• developing strong long term customer relationships
• fostering a flexible approach to our customers needs
• working with committed highly skilled and experienced staff offering superior customer service
• providing consistent supply of products throughout the year
• offering high quality, competitively priced products purchased to the correct specification
• continually monitoring market developments
• strictly following our HACCP (Hazard Analysis and Critical Point) guidelines
• proving ecological awareness and commitment to sustainable, fishing methods by supporting the initiative of the Marine Stewardship Council (MSC)

Our strong long-term relationships with Specially Selected Suppliers worldwide ensure

• specialist product knowledge
• total commitment to quality
• continual expansion of our product range

Our fundamental objective is to be a reliable, effective and forward thinking partner to our customers and suppliers and to offer them Maximum Value for a mutually successful future.

As a company it is our philosophy to develop long-term partnerships with our customers and trading partners. We believe that fairness and mutual trust are crucial to building sustainable and successful long term business relations.